Customer Service Representative

Job Opening Call Center Representative

CLARK RESOURCES is currently seeking qualified Call Center Representatives with preferred experience servicing members with Healthcare/Insurance experience preferred.
 
Summary of Position:
 
The Customer Service Representative handles inquiries from members, with the highest degree of courtesy and professionalism for resolution. The Customer Service Representative offers alternative solutions when appropriate. You will need to demonstrate proficiency in typing, grammar and to have the ability to document details of the communication in our various computer applications.
 
 
SKILLSETS REQUIRED

  • Dependable – High attendance rate must be maintained
  • High School Diploma or GED
  • Security Clearance and Criminal Background Check Required to be Clear/Clean
  • Excellent verbal and written communication skills
  • Maintains a calm demeanor during high call volume or unusual events
  • Prior experience as a CSR in a call center setting, or equivalent
  • Excellent listening skills
  • Bilingual – may be eligible for enhanced compensation
  • Phone Etiquette
  • Customer Focused, Friendly, Personable, and a Team Player
  • Computer literate
  • Strong time management skills

 
 
NEW HIRE INCENTIVES

  • Medical, Dental, and Vision benefits start after 90 days of employment
  • The ability to work from home after reopening our offices shall be based on performance and standards

 
 
Download our Employment Application

Please find our printable application below. Once completed you may:

  • Fax it to 717-230-8870
  • Email to hr@fclarkresources.com
  • Deliver to our office at 449 Eisenhower Blvd, Suite 100 Harrisburg, PA 17111 between 9am and 5pm Monday thru Friday.

 
If you are unable to print our application feel free to visit our office at 449 Eisenhower Blvd, Suite 100 Harrisburg, PA 17111 to pick up a printed version. Applications will be on hand at the Open House.
 
Printable Employment Application
 
 
 
 
 
 
 
 
 
 

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